🔹 General Questions
Q: What is a procurement auction?
A: A procurement auction is a competitive bidding process where suppliers submit offers to provide goods or services. Buyers can evaluate bids based on price, delivery, quality, and other criteria to select the best supplier efficiently and transparently.
Q: How can procurement auctions help my business?
A: Procurement auctions drive cost savings through competition, increase transparency and efficiency, and allow you to select suppliers fairly based on objective criteria.
🧠Using the BzCall Platform
Q: How do I start a new procurement auction?
A: After logging in, click the “New Procurement Auction” button located in the top right corner of the dashboard.
Q: What do I need before creating an auction?
A: You need a registered BzCall account and the full specifications of what you want to procure (item details, required quantity, supplier contacts, documents, etc.).
Q: What types of auctions can I create?
A: You can create a Single Auction (for one item or service) or a Bundle Auction (for multiple items, easily uploaded in bulk via an XLSX file).
⚙️ Auction Setup & Participation
Q: What steps are involved in setting up a procurement auction?
A:
- Define the item or service and category
- Configure auction parameters (start time, duration, name, description)
- Add delivery and billing terms
- Choose visibility (public or closed) and invite vendors
- Launch the auction and send invites to suppliers via the platform or separately with emails
Q: How many suppliers do I need to invite?
A: You should invite at least two suppliers, but more (3 – 5+) increases competition and the chance of better pricing.
Q: Can I change an auction after I start it?
A: Since the first bid has been submitted, you generally cannot amend or withdraw the auction. Plan carefully before launching.
đź“Š Bids & Results
Q: How do supplier bids work?
A: Suppliers submit bids during the auction timeframe. Buyers can view bid activity and choose the best offer based on the lowest price or other criteria specified.
Q: What happens after the auction ends?
A: The system identifies the winning bid (often the lowest valid bid). As the buyer, you can then proceed to finalise a contract or PO (purchase order) based on the auction outcome.
đź’¬ Platform & Technical Questions
Q: Why can’t I find the auction button?
A: The auction creation button is in the top right corner after you log in to your account.
Q: How can I translate the site content?
A: For now, translation is best done through the MS Edge browser’s translation feature. Support in other browsers, like Google Chrome, may improve soon.
Last updated:Â 18.01.2026Â
